IT for financial services providers and their IT service providers: DORA under control

DORA has applied since January 2025 – and its effect reaches far beyond banks and insurers: the register of information has become an annual routine, Art. 30 prescribes contract content for ICT service providers, and the requirements travel down the provider chain. Two groups are therefore affected: supervised financial firms in the mid-market – and every IT service provider that works for them.

sector7 serves both sides from a single source: we keep registers and evidence current, reconcile contracts against Art. 30 – and work structurally within the very framework that DORA demands of providers: documented operations, defined incident processes, tested recovery. We know the financial sector's regulatory requirements from projects – down to the vulnerability-management design for a major German bank.

What matters for Financial Services Providers

  1. B-09Regulation & ComplianceClarify DORA applicability, maintain the register of information, reconcile Art. 30 contract clauses – for financial firms as well as for their IT service providers, who suddenly have clause catalogs on the table.
  2. B-06Business Continuity & ResilienceDORA Art. 12 requires backup policies and periodic recovery tests on separate systems – exactly our practice: Veeam-based, geo-redundant, with a record instead of a promise.
  3. B-05Managed Services & SupportOperations that withstand audit questions: round-the-clock monitoring, documented changes, reports your third-party-provider oversight can use directly – at a flat monthly rate.
  4. B-04Cyber Security & ProtectionReporting processes with tight deadlines need detection that works: hardened perimeters, controlled access, and monitoring that surfaces anomalies before they become reportable.

DORA: two roles, one framework

As a financial firm, you must have your ICT risk management, your register of information, and your service-provider contracts under control – supervisors now collect the registers annually. As the IT service provider of a financial firm, you inherit the obligations contractually: audit rights, exit strategies, incident support. We first clarify which role you take on, and then make you able to demonstrate compliance – with measures that have real effect instead of paper for the auditor.

Let's talk about IT for Financial Services Providers.

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